Your data rights

Requests you can make

• Ask for access to or a copy of personal data.
• Ask for inaccurate data to be corrected.
• Ask for deletion where applicable.
• Ask for restriction of processing where applicable.
• Object to processing where the law gives that right.

Identity checks

We may need to verify identity before releasing or deleting customer, registration or licence information so that another person cannot use a rights request to access your data.

Response time

RigWave will aim to respond to valid data-rights requests without undue delay and within the applicable legal time limit, normally one calendar month. Lawful extensions, exemptions and retention duties may apply.

Contact

The controller is Gary Woodward, sole trader, trading as RigWave Streaming Systems. Trading, business correspondence and service address: 6 Adlington Drive, Northwich, Cheshire, CW9 8BP, United Kingdom. The owner has expressly authorised publication of this address for RigWave customer and legal-compliance purposes.

For access, correction, deletion and other data-rights requests, use info@rigwavesystems.co.uk. This address has passed a pre-launch inbound-and-reply round-trip test. Final launch checks still include domain email authentication and professional legal/privacy review. See Privacy for the full processing summary.

Complaint about how your data was handled

A data-rights request and a data protection complaint are not the same thing. If you want to complain about how RigWave handled your personal data or a rights request, use Data Protection Complaints.